VoIP Phone Systems for Edmonton Businesses
Modern business phone systems that keep your team connected from anywhere. Northern Computer provides fully managed VoIP solutions with reliable calling, flexible deployment, and ongoing support.
Talk with our experts Call: 1-877-257-2896
Upgrade Your Edmonton Business Phone System
If your business is still running a traditional phone system, you are paying more than you need to and getting less than you could. Landline infrastructure is expensive to maintain, difficult to scale, and completely useless the moment your team is not sitting at their desks.
VoIP phone systems run over your internet connection instead of traditional phone lines. For Edmonton businesses, that means lower monthly costs, more flexibility for remote and hybrid teams, and a phone system that actually integrates with the rest of your technology stack.
Northern Computer supplies, configures, and manages VoIP systems for Edmonton businesses. We handle the setup, the number porting, the hardware, and the ongoing support so the transition is smooth and the system works reliably from day one.
What a VoIP System from Northern Computer Includes
System design & consultation
We assess your call volumes, team structure, and business needs before recommending a system. Not every VoIP platform is right for every Edmonton business — and we don’t push a single solution.
Number porting
You keep your existing Edmonton phone numbers. We manage the porting process so there’s no gap in service during the transition.
Hardware supply & configuration
Desk phones, headsets, conference room equipment. We supply, configure, and ship hardware ready to plug in — or we come on-site to deploy it.
Call routing & auto-attendant setup
Inbound call routing, hunt groups, voicemail-to-email, after-hours greetings, and automated attendants — configured to match how your business actually handles incoming calls.
Microsoft Teams integration
Already on Microsoft 365? We integrate your VoIP system directly with Teams, so your team makes and receives calls from within the platform they already use.
Mobile & remote access
Your team can take business calls on their mobile phones or laptops from anywhere in Edmonton or across Alberta. The office number follows the person, not the desk.
Why Edmonton Businesses Are Moving to VoIP
The cost difference is significant
Traditional phone lines charge per line, per feature, and per long-distance minute. VoIP pricing is typically per user and includes features like call recording, voicemail transcription, and auto-attendants that would cost extra on a legacy system. For most Edmonton businesses, the monthly savings cover the cost of the switch within the first year.
Your team is not always at their desks
Edmonton businesses with hybrid or remote workers, staff who travel across Alberta, or anyone who takes client calls on the go need a phone system that moves with them. VoIP makes your office number available on any device, anywhere, without forwarding to a personal cell or missing calls entirely.
Scaling up is instant, not a project
Adding a phone line on a traditional system involves provisioning, hardware, and lead time. With VoIP, adding a new user takes minutes. When your Edmonton team grows or you open a second location, the phone system scales with you without a capital project.
One provider for phones and IT
When your phone system and your IT infrastructure are managed by the same team, troubleshooting is faster and the integration between systems is tighter. We know your network, so when a call quality issue comes up we can diagnose it across your full
Frequently Asked Questions
Will VoIP work reliably with our current internet connection?
VoIP quality depends on your internet connection and network configuration. Before recommending a system, we assess your current bandwidth and network setup to confirm it can support VoIP reliably. If there are issues, we identify them before you commit, not after.
Can we keep our existing Edmonton phone numbers?
Yes. Number porting is a standard part of every VoIP migration we run. Your existing local Edmonton numbers transfer to the new system and there is no gap in service during the switchover.
What happens to our phones if the internet goes down?
We build failover into every VoIP deployment. Options include automatic call forwarding to mobile numbers during an outage, secondary internet connections, and 4G LTE backup. The right approach depends on how critical uninterrupted phone service is for your Edmonton operation.
How long does a VoIP installation take?
For most Edmonton businesses, a VoIP migration takes two to four weeks from sign-off to go-live. That includes system design, hardware procurement, number porting, configuration, and testing. We schedule the cutover at a low-traffic time to minimize any disruption.
Do you support remote workers using the VoIP system?
Yes. Remote and hybrid workers are one of the main reasons Edmonton businesses switch to VoIP in the first place. We configure mobile apps and softphone clients so remote staff have full access to the business phone system from their laptops or phones, wherever they are working.
Related IT services in Edmonton
Get the local tech support your business deserves. We offer a full suite of IT services tailored for Edmonton companies, ensuring your infrastructure is fast, secure, and ready to scale.
Northern Computer Edmonton Office
Address
9452 51 Avenue NW, Suite 301,
Edmonton, Alberta, T6E 5A6, Canada
Phone
1-877-257-2896
Hours
Monday – Friday, 8:00 AM to 4: 30 PM
Saturday & Sunday – Closed